If you purchase Products from efabric, you have seven days to cancel your purchase from the date you receive your order for any/no reason under the European Communities Protection of Consumers in Respect of Contracts made by Means of Distance Communication Regulations 2001.
When you cancel your purchase under the above circumstances we will give you full refund within 30 days of you exercising this right to cancel. You must however do this within the seven day period.
You may contact us by email on firstname.lastname@example.org or by phone on 02085722902 to cancel your order.
If you suspect that the fabric supplied to you through our online shop is faulty please contact the Support Team at email@example.com. We will not accept any returns of faulty fabric without a referral from the Support Team. If you have been instructed to return the fabric by Support please follow the guidelines below: The fabric must be returned in 'the same uncut condition as when sent to you’. Fabric must not be cut or washed.
Returns are to be sent to:
Efabric Limited (Returns), 269 Bath Road. Hounslow. TW3 3DA
Any returned item will remain your responsibility until it is received by the Efabric Returns Department, we suggest you use a secure delivery method and please retain proof of postage.
You will not be entitled to a refund or replacement fabric if the fabric has been cut, washed or damaged by you the customer.